FAQ

What is your shipping policy?

DOMESTIC

All orders received before 12:00pm EST Monday - Friday are processed within 2 business days of payment verification. Processing and shipping time estimates do not account for holidays or non - business days. Shipping costs may increase depending on weight, volume, postal code, and shipping method. Shipping method may be selected at checkout. 

INTERNATIONAL

International Shipping rates vary based on package weight and distance. Please allow  2 - 3 business days for processing and 5 - 20 days for delivery, depending on your location. Customs & Import fees may apply to some international orders. These fees fluctuate by country and by order value, and we have no influence or control over them. The customer is responsible for all customs and / or import fees. By law, we cannot lower the invoice value or send the order as a gift.

Order Tracking

You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow 24 hours for the tracking number to become active. If you receive your confirmation email after 12PM EST on a Friday, please allow until the following Monday for tracking to become available.

Any other questions?

Ask us here.